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< through a legacy system with no multi-currency support. Forex losses were untracked, VAT calculations were manual, and cross-border trade compliance was entirely spreadsheet-driven.
< conversion with daily rate sync, and full Myanmar tax compliance logic. Integrated with local banking API for payment reconciliation.
< was tracking trips in spreadsheets and manually reconciling billing. Revenue leakage from uncaptured trips was estimated at 8% of monthly revenue.
< for trip capture, automated billing generation from confirmed trips, and a real-time fleet utilization dashboard for operations management.
< NetSuite. End-of-day reconciliation was a 3-hour manual process per store, inventory figures in NetSuite were always 24 hours out of date, and stockout decisions were being made on stale data.
< real-time. Sales orders created instantly in NetSuite at point of sale, inventory adjustments applied immediately, nightly close automated, and exception alerts sent to operations managers via LINE notification.
< inventory, and insurance claims entirely on paper. Billing disputes were common, pharmacy stockouts occurred monthly, and there was no consolidated financial view across sites.
< automation, insurance claim workflow, and consolidated multi-site reporting. All interfaces available in English and Burmese.
< documents per week — contracts, KYC forms, financial statements — before data entry into their NetSuite CRM. The process consumed 4 full-time staff hours daily.
< Vision for form field reading, and automated NetSuite record creation. Exception queue for low-confidence documents, with human review workflow built into the pipeline.
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